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Privacy Policy

Overview

Last Updated: August 23, 2024

At TheFinestSupplies Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and make a purchase.

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1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

  • Contact Information: When you place an order or register on our site, we may collect personal information such as your name, email address, phone number, and shipping address.

  • Payment Information: We collect payment details, such as credit card information, to process your orders. This information is securely processed through third-party payment processors and is not stored on our servers.

1.2 Non-Personal Information

  • Browsing Information: We collect non-personal information such as your IP address, browser type, operating system, and pages you visit on our site. This information helps us understand how users interact with our site and improve our services.

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2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: We use your personal information to process and fulfill your orders, including shipping and customer support.

  • To Improve Our Website: We analyze non-personal information to improve our website’s functionality, content, and user experience.

  • To Communicate with You: We may use your contact information to send you updates about your order, respond to inquiries, and inform you about promotions or new products, if you have opted-in to receive such communications.

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3. How We Protect Your Information

We implement a variety of security measures to safeguard your personal information:

  • Secure Payment Processing: All payment transactions are processed through a secure gateway provider and are not stored or processed on our servers.

  • Data Encryption: We use SSL (Secure Sockets Layer) technology to encrypt your personal information during transmission.

  • Access Controls: Personal information is accessible only by authorized personnel who are required to keep the information confidential.

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4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and providing customer support. These parties are obligated to keep your information confidential.

  • Legal Requirements: We may disclose your information if required by law or to protect our rights, comply with a legal obligation, or enforce our site policies.

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5. Cookies

Our website uses cookies to enhance your browsing experience:

  • What Are Cookies? Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

  • How We Use Cookies: We use cookies to help us remember and process the items in your shopping cart, understand your preferences based on previous or current site activity, and compile aggregate data about site traffic and interactions.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some features of our site may not function properly.

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6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.

  • Correction: You have the right to request the correction of inaccurate personal information.

  • Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., if we need the information to comply with a legal obligation).

  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or by contacting us directly.

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7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of these sites before providing any personal information.

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8. Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

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TheFinestSupplies Inc.
1460 The Queensway
Unit M394
Etobicoke, ON M8Z 1S4

(416) 576-4095

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